Terms & Conditions

Terms & Conditions

By using Dokanak and our mobile app, you agree to follow our basic terms. You must provide correct details when placing orders and are responsible for keeping your account secure.

Products and services (groceries, stationery, and restaurant meals) are subject to availability. Customers should check their items at the time of delivery or pickup. Refunds, cancellations, and replacements will only be handled according to our Cancellation & Refund Policy.

We work hard to deliver on time, but delays may happen due to traffic, stock issues, or other reasons beyond our control. Dokanak is a marketplace connecting customers with shops and restaurants, and we are not responsible for issues caused by third-party providers.

By continuing to use our services, you accept these terms. For any questions, please contact us at [info@dokanakeg.com].